<p><img src="https://cdn.livechat-files.com/api/file/kb/file/14694378/6608acb882-5f458951188820296400.jpeg"></p>
<h2>Client:</h2>
<p>Good Healthcare Group</p>
<h2>Situation:</h2>
<p>Establishment of a new key account management to better develop exitisting clients.</p>
<h2>Solution:</h2>
<p>Create a new transversal KAM unit with representatives from the business units.<br>Step 1: Setup KAM in the organisation<br>Step 2: Hire specialized personnel</p>
<h2>Twist:</h2>
<p>The new KAM unit helped to clear up responsibilities for existing roles, e.g. by differentiating "KAM", "project lead" and "project manager"and gave each business unit a new and powerful purpose.&nbsp;</p>
<p>&nbsp;</p>
<p><img src="https://cdn.livechat-files.com/api/file/kb/file/14694378/1ba2dce52f-c1ed1b5fbed1e0606bd2.png"></p>
<p><img src="https://cdn.livechat-files.com/api/file/kb/file/14694378/776dff43c6-d0a10422e22c2836fc32.jpeg"></p>
<p>---</p>
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CLIENT:

Good Healthcare Group


SITUATION:

Establishment of a new key account management to better develop exitisting clients.


SOLUTION:

Create a new transversal KAM unit with representatives from the business units.
Step 1: Setup KAM in the organisation
Step 2: Hire specialized personnel


TWIST:

The new KAM unit helped to clear up responsibilities for existing roles, e.g. by differentiating "KAM", "project lead" and "project manager"and gave each business unit a new and powerful purpose. 

 





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Client Story: Good Healthcare Group

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