Customer Centricity template

1 min. readlast update: 07.13.2024

A teamdecoder team template is a master file that we at teamdecoder created, very often with partners, to make your start into the teamdecoder experience easier.

This feature is technically ready but we are still adding more relevant content for you. All existing templates are WIP, you find general info on how our templates work at this link.

If you have an idea for a template, please write to helpdesk@teamdecoder.com!


Name:

Customer Centricity

Target group:

department heads, CEOs, sales

Usecase:

You want to put your customers more in the center of your purpose and action to understand them better and offer better products and services as well as making better communication.

Screenshot:

The template idea:

  • you use the SKILLS list for your traditional circles, structured according to a certain subject, like marketing or sales.
  • and you use the ROLES list for new strategic roles, created to be more customer centric
  • SKILLS meet in SKILL CIRCLES and ROLES meet in STRATEGY CIRCLES
  • the new strategy circles consist of representatives of each skill circle - this is organized by LINKS (see screenshot 2)

 


You need help with this template? Please use livechat on this page or in the app, or write to helpdesk@teamdecoder.com

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